If you have lost your Companies House WebFiling authentication code, don’t panic! There are a couple ways you can get it back – by contacting Companies House, or by speaking to your company formation agent.
Lost WebFiling authentication code – what to do
1. Contact Companies House
You can contact Companies House directly to request a reminder be sent of your authentication code.
- Choose ‘request an authentication code’.
- Choose where the company was registered and enter the company number, and ‘continue’.
- Your company name, number and registered office address will be displayed. Select ‘request code’.
The new authentication code will be sent to your registered office by post, within 3 to 5 working days.
2. Companies formed via a company formation agent
If you registered your company online through a company formation agent and have not changed your authentication code since, you will be able to retrieve the code either by logging into your customer area on the formation agent’s website, or contacting the agent by email or telephone.
If your company formation agent does not have a record of your code, or the code has expired, you will have to go to Companies House WebFiling and order a replacement code, as described above.
The Companies House WebFiling authentication code explained
All newly registered companies are issued with a Companies House WebFiling authentication code. The code comprises six alphanumeric characters (letters and numbers) and without this code you will be unable to perform any online administration tasks, either by using Companies House WebFiling or our admin portal (Software Filing).
The WebFiling authentication code is posted to a company’s registered office address within approximately 5 days of company formation. It is a security measure and ensures only authorised persons are able to access and change company details.